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FMW Identity Management Expert - Cairo

Published on 25.09.2020

Company

Website : http://oracle.com/eg/index.html
Industries :
IT, software engineering, Internet
Job ads : See our Job Ads
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Job Ad & Profile Description

Position : FMW Identity Management Expert - Cairo
ACS is looking for Engineers skilled and with real experience on Fusion Middleware technology, mainly on Identity and Access Management and Directory Services.  These engineers will join the Fusion Middleware Expertise Center, a team that centrally delivers proactive and reactive services for any country across the globe.

Advanced Customer Services (ACS) is an organization providing tailored mission critical support services for the full Oracle Product Stack. ACS understands the customer's needs and helps them to increase availability, improve performance, mitigate risk and save cost. 

ACS Engineers have the mission 

  • to develop and manage the technical relationship with a designated account(s) in order to maximize the value of Advanced Customer Support to the customer, 
  • to develop and maintain trusted relationships with the other Oracle contacts within designated account(s) and relevant third parties, 
  • to act as the technical primary point of contact for Oracle Support and 
  • to safeguard customer satisfaction, and renewal, through quality delivery and added value.

RESPONSIBILITIES: 

  • Delivering high quality technical results to ACS Customers;
  • Ensuring adherence to internal methodology, tools and quality standards;
  • Identifying required/recommended actions on Customer systems as main output of service delivery, based on own knowledge and experience;
  • Understanding customer requirements and based on own skills and experience, being able to design the proper architecture using the most appropriate products and design a technical plan to integrate them and implement the technical solution.
  • Analyzing, troubleshooting and solving whenever feasible, the issues the customer may face using Oracle products.
  • Escalating at the right time customer issues to Technical Account Manager where relevant;
  • Active participation on Services development;
  • Active collaboration with other engineers in the team or in other teams, to share knowledge, experiences and others, which can benefit ACS Business results.
Required profile for job ad : FMW Identity Management Expert - Cairo
  • Identity Manager
  • Access Manager
  • Entitlements Server
  • Enterprise SSO
  • Adaptive Access Manager
  • Identity Federation
  • Internet Directory; Directory Server; Oracle Virtual Directory
  • WebLogic Server
  • IDCS (Identity Cloud Service) and CASB
  • Experience in Oracle Cloud Infrastructure and other Cloud platforms
  • Experience in development of OIM customizations
  • Experience in integration with Applications and other Oracle products

REQUIREMENTS: 

  • University Degree;
  • Fluent English (French; Spanish and German will be also valued)
  • Availability to travel and work onsite at customers
  • Availability to work 24x7
  • Based in Cairo
Job criteria for job ad : FMW Identity Management Expert - Cairo
Job category :
IT, new technologies
Industries :
IT, software engineering, Internet
Employment type :
Permanent contract
Region :
6th of October City - Alexandria - Arish - Aswan - Asyut - Banha - Beni Suef - Cairo - Damanhur - Damietta - El-Tor - Faiyum - Giza - Helwan - Hurghada - Ismailia - Kafr el-Sheikh - Kharga - Luxor - Mansura - Marsa Matruh - Minya - Port Said - Qena - Shibin el-Kom - Sohag - Suez - Tanta - Zagazig
Experience level :
5 to 10 years
Educational level :
Bachelor
Spoken language :
englishfluent
frenchfluent
germanfluent
spanischfluent
Number of Position(s) : 1

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