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CV Profile No.37623

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Job category searched
» IT, new technologies
» Production, maintenance, quality
» Services
» IT, software engineering, Internet
» Industry, production, manufacturing and other
» Maintenance, servicing, after-sales services
» Motor, transportation equipment, reparation
» Telecom
Professional experience . More than 10 years
Professional Experience: 
IT Manager
UniMix Egypt
Since 12.2018
UNIMIX was established in 2011, as the ready-mix concrete arm of the United Cement Group. UNIMIX is an Egyptian company specialized in ready-mix concrete solutions. The company manufactures, designs and supplies high performance, durable ready-mix concrete for any applications and requirements of the Egyptian market, with future plans to expand in the Middle East. IT Manager from Dec.’ 18 – Apr.’ 21 • Responsible for entire IT infrastructure of corporate headquarter and 13 remote batch plants • Organized all IT functions around partnerships to better support business unit goals • Managed IT infrastructure including Network LAN, WAN, Data Centers, ERP applications, telecommunications, various third-party applications including IT help desk. • Scaled technology and policies during company growth from 8 BP to 13 BP • Participating in ERP software scoping, selection, including review of the business process management and blueprint documentation • Leading hardware landscape design and vendor selection • Make important policy, planning, and strategy decisions • Oversee budgeting, reporting, planning, and auditing • Developing maintenance contracts and service level agreements Ensure customer satisfaction
IT Manger
Nubar Trading Organization
10.2012 - 11.2018
Nubar is an Alcatel Lucent business partner in the field of data and voice solution, Sole distributor for Ericsson LG business voice solution in the Egyptian Market. A leader in the field of construction, architectural & electromechanical works specialized in electrical installations, supplies, with blended international and regional high standards. IT Manager from Oct.’12 till Nov.’18 • Develop, implement and review operational policies and procedures • Make important policy, planning, and strategy decisions • Oversee budgeting, reporting, planning, and auditing • Assist HR with recruiting process • Work with the board of directors to determine values and mission, and plan for short and longterm goals • Responsible for day to day operations and ensure customer satisfaction • Developing maintenance contracts and service level agreements • Plan and develop personnel training • Ensure customer satisfaction
Business Planning Manager
04.2011 - 06.2012
CEMEX is the world's third largest manufacturer of cement and the world's leading supplier of readymix concrete. Business Planning Manager Apr.’11 – Jun.’12 • Monitor, control the budget and actual results by department, proposing counter measures where necessary. • Monthly financial reporting (actual result vs. budget, and forecast) according to the guideline developing and/or modifying financial planning/analysis models to provide more accurate and useful information to better steer company’s business from financial viewpoint.
IT Manager
01.2008 - 03.2011
• Managing and operating CEMEX Egypt information system with an annual budget of EGP 4 million a year. • Plan, organize, direct, control and evaluate the operations of information systems (LAN, WAN, Computer systems) making sure of full integration within CEMEX worldwide network reaching customer satisfaction of 78%. • Design and implementation of the real time applications video conferencing system using Tandberg and Polycom products. • Design and implementation of Alcatel PABX network including IP connectivity and integration within CEMEX worldwide network. Voice calls saving s of 200k EGP in the first year. • Member of CEMEX global communications team that lead the implementation of the worldwide MPLS network replacing old point to point connectivity that leads for 2M USD in the first year • Select, motivate, and evaluate IT staff and Provide / Coordinate staff training with the HR department. • Set annual IT Budget in line with business objectives and ensure the plan is achieved. Notable Achievements • Reduction of OPEX costs by 40% through tighter budget and cost control measures while maintaining same service level • Implement& launch a fully automated IVR system that enabled us to handle more calls with the same number of agents reaching customer satisfaction of 85%. • Renegotiations of the company cellular phone cost reaching 25% annual saving of 600K EGP • Over achieving IT Operations KPI for the last two years.
IT Communication Consultant
10.2000 - 12.2007
IT Communication Consultant Oct.’00– Dec.’07 • Responsible for the day to day maintenance, monitoring, installation and configuration of the WAN, Including SDSL,HDSL, Cisco Routers, Switches and Paradyne modems • Installation and maintenance of the Hardware/software firewalls, applying access lists on the routers and applying security measures. • Installation and operation of the Cisco WIFI access points. • Responsible for the operation and monitoring of the Redline WIMAX equipment’s. • Developing and maintaining the network documentation and maps updated. Notable Achievements • Project leader for the network infrastructure design and implementation for both LAN and WAN for the Assiut plant and Cairo head using Cisco equipment. • MPLS project design and implementation for CEMEX EGYPT, doubling bandwidth and adding quality of service with lower cost. • Designing and implementing of the IT infrastructure (Data, Voice, UPS power) for all the six ready mix plants in Egypt.
Networking and communications Manager
Mansour Group
01.2000 - 09.2000
Mansour operations span internationally across several major industrial sectors and can be summarized into five main business divisions: automotive, capital markets, consumer and retail, industrial equipment, and services. Networking and communications Manager • Design, implement, manage and operate the headquarter office LAN f in ALEX for (Data, Voice and UPS power) supporting 400 employees • Design, implement, manage and operate the domestic WAN network using Cisco equipment (Routers, Switches and Modems) for the headquarters in ALEX and Cairo integrating and three remote warehouse sites • Implementation of the UPS power network for all the company sites including ALEX HQ and three warehouses • Operation of PABX’s network, enabling all sites voice interconnectivity reducing voice calls bills by 30%
Senior Technical Support and Networking Engineer
International Trading &Technology Company
10.1998 - 01.2000
Egyptian company specialized in data communications field located in Cairo. Senior Technical Support and Networking Engineer Oct.’98 – Jan.’00 • Installation, Configuration and Troubleshooting for Local Area Networks Equipment like Hubs, Bridges, Routers, Management Software’s, LAN Switches, adapters, Repeaters • Installation, configuration and troubleshooting of MOTOROLA Routers 6520 /6560 MP Routers, Vanguard 100 /200 /300 Series • Installation, configuration and troubleshooting of MOTOROLA CODEX 6500 Multi - Protocol Routers Over Private or Public Data Networks (X25, Frame-Relay, PPP) • Installation, configuration and troubleshooting of Cisco routers and switches
Communication Consultant
National Bank of Abu Dhabi (EGYPT)
03.1997 - 10.1998
NBAD was established in Egypt in 1975 and is now one of the largest foreign banks in the country with 28 branches, providing a full range of retail and corporate banking services, managed by a regional office in Cairo. • Installation, configuration and monitoring of the WAN&LAN networks for the head quarter office in Giza and six remote bank locations • The Network consists of NCR UNIX SERVER {TCP/IP} (S10) and NOVELL NetWare {IPX} server in the central office and NOVELL server in the remote branches • The WAN consists of 6 branches interconnected to the NCR UNIX SERVER on the main branch in Giza, using TCP/IP &IPX OVER Private/Public X25 lines
Communication Consultant
System Engineering of Egypt (SEE)
05.1994 - 02.1997
SEE is the one of the largest data communications and computer networking in the Middle East & Africa, sole agent of MOTOROLA data communication equipment in Egypt and Kuwait.Authorized reseller for CISCO SYSTEMS computer Networking, data communication, and internetworking products. • Setup, Installation, Configuration And Troubleshooting For Local Area Networks Equipment Hubs, Bridges, Routers, Management Software’s, LAN Switches, adapters, Repeaters, ATM Switches • Wide Area Networking (WANs) internetworking duties including -Installation, setup, configuration and troubleshooting of STDM (Statistical Time Division MOTOROLA Multiplexes as 6015, 6740) -Installation, setup, configuration and troubleshooting of MOTOROLA Routers 6520 /6560 Routers, Vanguard 100 /200 /300 Series. As well CISCO Routers 2500 /2501 /2507 /2509 / 2511 /4000 Series-Installation, setup, configuration and troubleshooting of MOTOROLA CODEX 6500 Multi -Protocol Routers Over Private or Public Data Networks • LAN/WAN Network management Software’s
PROFESSIONAL PROFILE • Sixteen years of Network Engineering hands on experience, with a demonstrated ability to quickly learn and integrate new technology in a variety of industries. • Strong qualification in all aspects of systems administration, management and maintenance, network/server operations and hardware/software solutions. • IT turnkey solutions including infrastructure and solutions • Budgeting preparing and control • RFP preparation, evaluation and selection • Policy & Procedure Development • Contracts and SLA negotiations • Team building & performance improvement • ERP system implementation
Education . Master
MBA – Master in Business Administration
Arab Academy for Science, Technology & Maritime Transport
10.2008 - 10.2010
B.Sc. in Telecommunication & Electronics 1994
Helwan University
10.1989 - 05.1994
B.Sc. in Telecommunication & Electronics 1994 Helwan University
More information
6th of October City - Alexandria - Arish - Aswan - Asyut - Banha - Beni Suef - Cairo - Damanhur - Damietta - El-Tor - Faiyum - Giza - Helwan - Hurghada - Ismailia - Kafr el-Sheikh - Kharga - Luxor - Mansura - Marsa Matruh - Minya - Port Said - Qena - Shibin el-Kom - Sohag - Suez - Tanta - Zagazig - International
Permanent contract - Part-time work

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